METHODS OF PAYMENT:
Credit Card payments only. Should you prefer an alternative payment method, please feel
free to contact us.
REFUNDS AND RETURNS:
Due to the nature of our business and the fact that some orders may be processed entirely to the customers specifications, the return of any products is
at the discretion of The Wedding Shop and no correspondence will be entered into once a decision has been made. No returns will even be considered
after 7 days of receipt. Strictly no refunds. Please contact us immediately should you be unhappy with your purchase. We reserve the right to enforce a
handling fee should a return be granted. The handling fee will be based on the purchase price, but, will not exceed 20%.
Shipping is included in all orders at R 50.00 per order, countrywide. This is subject to the intended parcel weighing no more than 2kg’s. A consultant will
contact you should the parcel weigh more than 2kg’s to discuss excess postage costs. Delivery on your parcel depends on availability of the item requested.
We guarantee to process your order within 48 hours. Delivery of your order will be 21 working days. Glass Items (honeypots, glasses, coasters, etc) will HAVE
to be posted with our couriers to avoid breakages. We will contact you to charge the extra postage amount once the order is ready to dispatch. Should you not
wish to pay the additional courier charges, we will take no responsibility for any breakages to glass items. We do NOT add any extra on to postage charges and
you will pay what we pay.
All information obtained from our customers will be treated as private and confidential and will not be provided to any third party. We may, however,
from time to time, use your details to provide information on specials, promotions, etc relating solely to our website.
AVAILABILITY OF PRODUCTS:
Display of a product does not necessarily guarantee availability. We will endeavor to keep our website updated on stock changes, however, no stock
of an item may delay your delivery. We will keep you fully informed of any such problems.
The Wedding Shop chooses its domicilum citandi et executandi, for all purposes to be 115 Thomas Bowler Avenue, Edgemead, Cape Town.
We strive to advertise all prices and illustrations correctly at all times, however, we cannot be held responsible for any omissions or errors which
All pricing is quoted and transacted in South African Rands.