Shipping & Returns

Due to the nature of our business and the fact that some orders may be processed entirely to the customers specifications, the return of any products is at the discretion of The Wedding Shop and no correspondence will be entered into once a decision has been made. No returns will even be considered after 7 days of receipt. Strictly no refunds. Please contact us immediately should you be unhappy with your purchase. We reserve the right to enforce a handling fee should a return be granted. The handling fee will be based on the purchase price, but, will not exceed 20%.

Postage via the South African post office is included on all orders at R 50.00 per order and we will deliver anywhere in South Arica. This is subject to the intended parcel weighing no more than 2kg’s. Should your parcel weigh more than 2kg's your final invoice will be adjusted with the excess postage costs. Delivery on your parcel depends on availability of the item requested. We guarantee to process your order within 48 hours. Delivery of your order will be 21 working days. Glass Items (honeypots, glasses, coasters, etc) will HAVE to be shipped with our couriers to avoid breakages. We will send you an updated invoice showing the additional costs once your order has been placed. Should you not wish to pay the additional courier charges, we will take no responsibility for any breakages to glass items.